Shipping
Processing Time:
Orders are processed within 1–2 business days (excluding holidays). Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Times:
We offer free standard shipping on all orders over $100.00 USD.
Standard delivery typically takes 3–7 business days, depending on your location. Expedited shipping options may be available at checkout for an additional fee.
Shipping Locations:
We currently ship within North America. For international shipping inquiries, please contact us at support@vintispro.com.
Returns
We want you to love your VINTIS purchase. If you're not fully satisfied, we offer a 14-day return window from the date your order is delivered.
Return Eligibility:
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Product must be in its original packaging.
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Lightly used items are eligible for return, but products showing excessive wear or damage may not qualify.
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Final sale items are not eligible for return.
Return Shipping Costs:
Customers are responsible for return shipping costs. We recommend using a trackable shipping method to ensure safe delivery.
How to Start a Return:
Email us at support@vintispro.com with your order number and reason for return. We’ll provide you with return instructions and the shipping address.
Refunds:
Once we receive and inspect your return, a refund will be issued to your original payment method. Please allow 5–10 business days for the refund to appear on your statement.
